Term & Conditions
Welcome to Clutchella! By accessing and using our website (www.clutchella.com) and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order. These terms apply to all customers across the United States.
1. General Information
- Clutchella reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.
- By continuing to use our website and services after changes are posted, you automatically agree to the updated terms.
2. Product Information
- We make every effort to display product images, descriptions, and colors accurately. However, slight variations may occur due to screen settings or lighting.
- All products are subject to availability. If an item is out of stock after purchase, we will notify you immediately and offer an alternative or a refund.
3. Pricing & Payments
- All prices listed on our website are in U.S. dollars (USD).
- We require advance payment for all orders.
- Accepted payment methods include credit/debit cards and other secure online payment gateways.
- Clutchella reserves the right to correct any errors in pricing or product information, even after an order has been placed.
4. Shipping & Delivery
- We offer Free Nationwide Shipping across the United States.
- Handling time: 1 to 3 business days.
- Transit time: 5 to 6 business days.
- Estimated delivery window: 6 to 9 business days.
- Delivery times may vary due to factors beyond our control, including weather, holidays, or courier delays.
5. Returns & Refunds
- Customers can request a return within 7 days of receiving their order, provided the product is unused, undamaged, and in original packaging.
- Refunds are processed within 5 to 7 business days after inspection of returned products.
- Customers are responsible for return shipping costs unless the item is damaged or incorrect.
- Full details are available in our Return & Refund Policy.
6. Intellectual Property Rights
- All content on our website, including logos, designs, product images, and text, is the intellectual property of Clutchella.
- Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
7. Limitation of Liability
- Clutchella is not responsible for damages, delays, or losses caused by external factors such as courier delays, natural disasters, or misuse of products by the customer.
- We make no guarantees beyond those stated in our official policies.
8. Customer Responsibilities
- Customers must provide accurate personal and delivery information at checkout. Clutchella is not responsible for delays or losses due to incorrect details provided by customers.
- Customers must ensure safe receipt of their delivery at the given address.
9. Governing Law
- These Terms & Conditions are governed by and interpreted in accordance with the laws of the United States.
- Any disputes arising will be handled under U.S. jurisdiction.
10. Contact Information
If you have questions regarding these Terms & Conditions, please reach out to us:
- Email: help@clutchella.com
- Phone: +1 (469) 819-2500
- Address: 2607 7th Ave Los Angeles California 90018 United States
- Business Hours: 9:00 AM – 5:00 PM (Monday to Friday)